Shipping policy

*Please choose and purchase according to local laws and policies.

Where can GRANDEUX deliver the package to?

ZONE	SHIPPING AREA	PROCESSING TIME	DELIVERY TIME	SHIPPING FEE
US Warehouse	All US cities, not include affiliated islands, military management zones, Alaska, Hawaii and Puerto Rico.	3-5 Business Days	5-7 Business Days	Free
EU Warehouse	All European Union Countries except Malta, Cyprus and Sassari(Italy).	3-5 Business Days	7-10 Business Days	Free

 

Delivery time: Total Delivery Time = Processing Time + Shipping Time.

Processing Time:

Before shipping your order, usually we need 3-5 business days to prepare your products, depending on stock availability.

Shipping Destinations:

We are pleased to offer shipping in your country and region, including the United States, some countries in Europe,and will be more countries in the near futuer.
Shipping Time:

Generally, it will take 5-7 business days (US warehouse),  7-10 business days(EU warehouse), for your orders to reach you, some distance area might take even longer.

Our system will send you notification emails once your parcel is stated to be shipped out, please wait patiently. We appreciate your kind understanding. Please pray with us for the world to get through this tragedy sooner safely.

 

Notice: 

1.Some products are pre-sale. The processing time for this type of product takes about 15 to 30 days. Before buying, please pay attention. Thank you!

2. Some countries and regions are not within the delivery scope, such as affiliated islands of USA, military-controlled areas, Alaska, Hawaii, and Puerto Rico; Sassari, Italy; Malta, Cyprus, etc.
   If your order does not comply with the delivery rules, we will notify you of the reason and cancel all orders. Thank you for your understanding.

 

If you have any after-sales questions, please contact: admin@cheerdbike.com. Remember to attach your order number (for example #QD10001) in the email to get better support. Our after-sales team will get in touch with you in 24 hours on business days.

 

Team Grandeux